• At 360 Illustration House, we understand the importance of your privacy. We value your trust and are committed to handling your personal information with care and respect. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, 360illustrationhouse.com ("Our Site"). We are dedicated to safeguarding your personal information in compliance with applicable laws and ensuring that your rights are respected.

    Please take a moment to review this Privacy Policy. By using Our Site, you agree to the terms outlined here. If you do not agree with any part of this policy, please refrain from using our website.

  • Definitions and Interpretation

    In this Privacy Policy, the following terms are defined as follows:

    • "Account" refers to the account you create to access specific features and services on Our Site.
    • "Cookie" is a small text file placed on your computer or device when you visit Our Site. For more information on how we use Cookies, please refer to Section 12 of this policy.
  • Information About Us

    Our website (360illustrationhouse.com) is operated by 360 Illustration House.

  • What Does This Policy Cover?

    This Privacy Policy applies only to your use of our Site. While we may include links to third-party websites, we do not control how those websites collect, store, or use your data. We strongly recommend that you review the privacy policies of any external websites before providing them with any personal information.

  • Your Rights

    If you are a data subject under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

    • Right to be informed – You have the right to know how we collect, use, and store your personal data.
    • Right of access – You can request a copy of the personal data we hold about you.
    • Right to rectification – You can ask us to correct any inaccurate or incomplete personal data.
    • Right to erasure – You can request the deletion of your personal data under certain conditions.
    • Right to restrict processing – You have the right to limit how we process your personal data.
    • Right to data portability – You can request your data in a structured, commonly used, and machine-readable format and have it transferred to another controller.
    • Right to object – You can object to the processing of your personal data for specific purposes, such as direct marketing.
    • Rights in relation to automated decision-making and profiling – You have the right not to be subject to decisions made solely by automated processes, including profiling, without meaningful human involvement.

    If you wish to exercise any of these rights, please contact us using the details provided in the Contact Us section of this policy.

  • What Data Do We Collect?

    The data we collect depends on how you use Our Site. We may collect a combination of personal and non-personal information, including (but not limited to) the following:

    • Full name
    • Date of birth
    • Gender
    • Business or company name
    • Job title and profession
    • Contact information (e.g., email address and phone number)
    • Demographic details (e.g., postcode, preferences, interests)
    • Payment and financial information (e.g., credit/debit card details)
    • IP address
    • Web browser type and version
    • Operating system
    • Website activity, including: Referring website, Pages visited on Our Site, Exit pages and navigation paths

    For more information on how we use Cookies, please see Section 12 of this policy.

  • How Do We Use Your Data?

    We process and store your personal data securely and only for as long as necessary, based on the purpose for which it was collected. Our data practices fully comply with GDPR, and we are committed to protecting your rights throughout this process.

    We use your personal data only when we have a lawful basis to do so, including:

    • Managing your Account
    • Enabling and customizing your access to Our Site
    • Personalizing your experience on Our Site
    • Providing services you request (your data is necessary to fulfill our contractual obligations)
    • Tailoring our services to better meet your needs
    • Responding to your inquiries and emails
    • Sending you email communications, you have opted into (you may unsubscribe at any time)
    • Conducting market research to improve our offerings
    • Analyzing website usage to enhance user experience and website performance

    Third-party services may place Cookies on Our Site (see Section 12). Please review their privacy policies, as we do not control how they collect or use your data.

    You may withdraw your consent at any time and request the deletion of your personal data by contacting us.

  • Do We Share Your Data?

    We take your privacy seriously and only share your personal data when necessary, and always in accordance with the law.

    We may share your data in the following circumstances:

    • With companies within our group, including subsidiaries, for operational or administrative purposes.
    • With third-party service providers who perform functions on our behalf, such as payment processing, marketing, or customer support. In such cases, we ensure your data is handled securely and responsibly, in line with your rights and our legal obligations.
    • We may create and share anonymized, aggregated statistics about the use of Our Site with third parties (such as partners or advertisers). These reports will not contain any personally identifiable information.
    • In rare cases, we may be legally required to share your data, including personal information, to comply with legal obligations, respond to court orders, or participate in legal proceedings.
  • What Happens If Our Business Changes Hands?

    As our business grows or evolves, we may sell, transfer, or otherwise assign control of part or all of 360 Illustration House. In such cases, any personal data you have provided may be transferred to the new owner or controlling party.

    The new owner will be permitted to use your data only for the same purposes for which it was originally collected and in accordance with this Privacy Policy.

    Please note that you may not be notified in advance of such a change, and you will not have the option to request deletion or restrict the transfer of your data as part of the business transition.

  • How Can You Control Your Data?

    In addition to your rights under GDPR, we aim to provide you with clear choices regarding how your personal data is used when interacting with Our Site.

    When you provide your data, you may have the option to:

    • Limit or opt out of receiving marketing communications
    • Choose what information you share with us
    • Update or correct your personal details at any time

    We are committed to giving you strong control over your data, particularly when it comes to how it's used for marketing and communication purposes.

    If you wish to exercise any of these options, please contact us through the methods outlined in the Contact Us section of this policy.

  • Your Right to Withhold Information

    You can browse certain areas of Our Site without providing any personal data. However, to access and use specific features or services, you may be required to submit personal information.

  • How Can You Access Your Data?

    You have the right to request a copy of the personal data we hold about you. To make a request, please contact us using the details provided in the Contacting Us section below.

  • Our Use of Cookies

    We use first-party Cookies to enhance your experience on Our Site. We place these cookies directly and use them for functions such as site navigation and user preferences.

    We may also use third-party Cookies for services such as analytics and advertising. These cookies help us understand how users interact with Our Site and allow us to improve functionality and content.

  • Contacting Us

    If you have any questions about this Privacy Policy or how your data is handled, please reach out to us via email at support@360illustrationhouse.com

    When contacting us, please be as specific as possible, especially if your inquiry is related to your personal data or a data access request.

  • Changes to Our Privacy Policy

    We may update this Privacy Policy from time to time—for example, to reflect changes in the law or our business practices. Any changes will be posted on Our Site, and by continuing to use the site after updates are published, you will be deemed to have accepted the revised terms.

    We recommend checking this page regularly to stay informed of any updates.

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